1. General Provisions
These Terms and Conditions govern the sale of all tours and services offered by La Petite Frenchie. By booking a tour with us, you acknowledge and accept these terms in full.
2. Booking and Payment
- All bookings must be made through our website, or by email.
- Prices are listed in EUR (€) and include applicable taxes unless otherwise specified.
3. Cancellations and Refunds
- By the Customer:
- Cancellations made more than 48 hours before the tour will receive a full refund.
- Cancellations made within 48 hours of the scheduled tour will receive a 50% refund.
- Cancellations made within 24 hours of the scheduled tour will not be refunded.
- No-shows or late arrivals will not be refunded.
- By La Petite Frenchie:
- We reserve the right to cancel a tour due to unforeseen circumstances (e.g., extreme weather, mechanical issues, or force majeure). In such cases, customers will be offered a full refund or the option to reschedule.
4. Tour Modifications
- La Petite Frenchie reserves the right to modify the tour itinerary due to traffic conditions, special events, or safety concerns.
- If the tour duration is significantly reduced due to our fault, we will refund the price difference accordingly.
5. Customer Responsibilities
- Customers must arrive on time at the designated meeting point.
- La Petite Frenchie is not responsible for missed tours due to late arrivals.
- Customers must follow the driver’s safety instructions at all times.
6. Liability and Insurance
- La Petite Frenchie is not liable for any personal injury, loss, or damage to personal belongings during the tour.
- Customers are responsible for ensuring they are fit to participate in the tour.
7. Governing Law
These terms are governed by French law. Any disputes shall be settled in the courts of Paris, France.